Description of Work
Provides professional and technical call center and support services for all internally developed application software for end-users. Examples of these applications includes the Automated Licensing System (ALS) and it's second generation ALS user-interface (ALX), as well as over 40 additional internally developed applications (Block Management, Budget Allocation System, Upland Game Bird, etc) The Application Support Specialist will also perform technical help desk functions during the performance of support duties. New employees spend their first year of employment under close supervision of an administrative superior. As knowledge and experience are gained, less supervision is exercised and the opportunity to take independent action is broadened.